Ryan Awarded 2021 International Service Excellence Award for Customer Service Project of the Year – Customer Impact
Press Release
DALLAS (Feb. 3, 2022) – Ryan, a leading global tax services and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year - Customer Impact by the Customer Service Institute of America (CSIA). This is the eighth time the Firm has been recognized by this organization for its outstanding client service.
“Winning this prestigious award demonstrates our commitment to making our clients’ lives easier through our world-class tax services and software solutions,” said Ryan Chairman and CEO G. Brint Ryan. “Our team has worked tirelessly to modernize and streamline the software solutions we offer clients, making their tax functions more effective and efficient. I am proud of our entire team for their commitment to our clients and for setting the industry standard in customer service.”
The CSIA is the body delegated by the International Council of Customer Service Organizations (ICCSO) to manage the International Service Excellence Awards. The judging criteria is aligned with the International Customer Service Standard (ICSS) and includes reviewing an organization’s culture, processes, procedures, training, hiring practices, and daily actions towards their customers.
“Seeing Ryan’s name consistently among the winners of the International Service Excellence Awards is truly a testament to their values of pursuing excellence and building trust among their customers,” said CSIA Founder and CEO Christine Churchill. “Keeping clients’ interests at the forefront is critical to achieving the growth and success that Ryan has earned.”
About Ryan
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. Headquartered in Plano, Texas, the Firm combines deep tax expertise with practitioner-built technology and comprehensive consulting, compliance, and advocacy capabilities. Supported by the acclaimed myRyan work environment, more than 7,600 team members are empowered to deliver exceptional results for more than 87,000 clients in over 80 countries, including many of the world’s most prominent Global 5000 companies. Driven by a commitment to client advocacy, Ryan helps businesses pay only what they owe, freeing capital to invest, grow, and thrive. More information about Ryan can be found at ryan.com.
MEDIA CONTACT
Melodie Elliott
Director, Content and Communications Marketing
Ryan
972.934.0022
melodie.elliott@ryan.com