Press Room

Ryan Launches Dynamic New Work Environment for Delivering Superior Client Results

Press Release Aug 14, 2008

Dallas, Texas - Ryan, the leading tax services firm in North America, with the largest transaction tax practice in the United States and Canada, today announced the August 1, 2008 launch of a dynamic new work environment for delivering superior client service and results, which the Firm has named myRyan." This innovative new work environment provides Ryan professionals and associates the freedom to work in a manner that best enables them to achieve the highest level of success in both their professional and personal pursuits.

The myRyan environment transforms the traditional workplace, creating a new model designed to dramatically improve employee productivity and performance. In the myRyan environment, employees are measured on results achieved, not hours worked. Ryan professionals and associates have flexible work schedules and locations, with the ability to choose to work where and when they are most efficient and effective. This helps to ensure that each individual’s time, as well as the time that they require from others, is spent productively and efficiently.

In myRyan, professionals and associates collaborate and support each other, always refining processes and methodologies to continuously improve their personal and teamwork efficiency. Everyone communicates to ensure coverage and availability, and they all work as a team to continuously improve client service and results. Everyone has the freedom to achieve work-life success and thrive in a guilt-free environment where no one is judged on when or where they work.

"Ryan has worked diligently over the past two years to research proven and innovative ways to provide our employees greater balance between work and life,” said Delta Emerson, Vice President and Chief Human Resources Officer at Ryan. "We designed myRyan to incorporate a best of breed approach that is customized to meet the unique needs of our employees, as well as our clients. And our comprehensive nine-month myRyan pilot produced incredible improvements in employee satisfaction and client service, reducing turnover by more than 80%."

"Everyone at Ryan understands that we have raised the bar on ourselves to reach even higher levels of client service," said G. Brint Ryan, Managing Principal of Ryan. "myRyan is the most innovative work environment in the tax services industry and a powerful part of our ongoing strategy to attract and retain the industry’s most talented team of tax professionals."

About Ryan

Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 4,800 professionals and associates serves over 30,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at


Melodie Elliott
Director, Content & Communications Marketing