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Ryan Offices in 14 Cities Win 2011 Alfred P. Sloan Awards for Business Excellence in Workplace Flexibility

Press Release Nov 29, 2011

Dallas, Texas – Ryan, a leading global tax services firm with the largest indirect tax practice in North America, today announced that 14 of the Firm’s locations across the United States won 2011 Alfred P. Sloan Awards for Business Excellence in Workplace Flexibility. This prestigious award recognizes employers across the country that successfully use workplace flexibility as a strategy to increase workplace effectiveness and yield positive business results. All 14 U.S. Ryan offices that entered the 2011 Sloan Award competition were recognized, including Atlanta, Austin, Boston, Chicago, Cleveland, Dallas, Denver, Detroit, Houston, Kansas City, Los Angeles, Phoenix, Pittsburgh, and Washington, D.C.

Applicants were evaluated in a rigorous two-step process. First, Ryan’s application was compared nationally to representative data from the Families and Work Institute’s National Study of Employers. Ryan employees, in each of the 14 offices receiving the award, were then randomly surveyed on their access to flexible work options and the supportiveness of the Ryan culture, and compared against nationally tested measures of workplace effectiveness. These awards validate the strength of Ryan’s flexible work programs, policies, and culture in creating an effective and flexible workplace.

In August 2008, Ryan launched myRyan, an innovative work environment that changed the measurement of work performance from hours worked to results achieved. The Firm rolled out myRyan as a major culture shift designed to reach even higher levels of client service and employee satisfaction. Since its inception, myRyan has delivered tremendous dividends for the Firm, its clients, and its employees. Ryan has dramatically improved employee retention and satisfaction, while demonstrating solid year-over-year revenue growth. Most importantly, Ryan employees have achieved the highest client satisfaction ratings in the history of the Firm, while enjoying the freedom to meet the competing demands of work and life.

“In exchange for incredible flexibility and freedom, every Ryan employee has accepted responsibility and accountability for producing superior results, and our clients are benefiting as an outcome,” said G. Brint Ryan, CEO and Managing Principal of Ryan. “We are leading our industry into a new age of business productivity based on workplace flexibility.”

The Alfred P. Sloan Award for Business Excellence in Workplace Flexibility is part of the When Work Works project, an ongoing initiative of the Families and Work Institute, the U.S. Chamber of Commerce Institute for a Competitive Workforce, and the Twiga Foundation.

About Ryan

Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 4,800 professionals and associates serves over 30,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at


Melodie Elliott
Director, Content and Communications Marketing