Dallas, Texas – Ryan, a leading global tax services firm with the largest indirect tax practice in North America, today announced that the Firm has received the prestigious 2011 Optimas Award for General Excellence from Workforce Management. For the past 21 years, Workforce Management magazine has sponsored the Optimas Awards to recognize premier international organizations that implement innovative workforce initiatives for talent management and business results. Ryan joins a select group of past Optimas Award winners, which includes some of the world’s most innovative companies, including IBM, Microsoft, Google, and Intel.
Ryan was selected based on the incredible success of myRyan, the Firm’s innovative flexible work environment that changed the measurement of work performance from hours worked to results achieved. The Firm rolled out myRyan in August 2008 as a major culture shift designed to reach even higher levels of client service and employee satisfaction. Since its inception, myRyan has delivered tremendous dividends for the Firm, its clients, and its employees. Ryan has dramatically improved employee retention and satisfaction, while demonstrating solid year-over-year revenue growth. Most importantly, Ryan employees have achieved the highest client satisfaction ratings in the history of the Firm, while enjoying the freedom to meet the competing demands of work and life.
"We are honored to receive another international award for our innovative myRyan work environment," said G. Brint Ryan, CEO and Managing Principal of Ryan. "Our associates worldwide are leading the industry into a new era of business productivity and client service excellence built on employee flexibility."
About Ryan
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Plano, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 5,900 professionals and associates serves over 77,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com.
MEDIA CONTACT
Melodie Elliott
Director, Content and Communications Marketing
Ryan
972.934.0022
melodie.elliott@ryan.com
