Dallas, Texas – Ryan, a leading global tax services firm with the largest indirect and property tax practices in North America, today announced that the Firm has promoted Delta Emerson to President, Global Shared Services. Ms. Emerson will be responsible for global leadership of a team of almost 150 professionals in Corporate Development, Corporate Excellence, Finance, Human Resources, Information Technology, Legal, Marketing, Philanthropy, Real Estate, Facilities and Office Services, and Strategy and Business Excellence operations who serve Ryan associates worldwide. She will report directly to the Chairman and CEO and is based in the Dallas, Texas office.
Ms. Emerson previously served as Ryan’s Executive Vice President and Chief of Staff, and prior to that, as CHRO and Senior Vice President of Human Resources, Learning, and Organizational Development. She was the inaugural recipient of the Ryan Chairman’s Award, which is the highest level of recognition the Firm awards annually to the associate that best reflects the Ryan core values while delivering outstanding results. Some of the many accomplishments throughout her career with Ryan include the design and implementation of the Firm’s internationally recognized flexible work environment, called myRyan. Since its inception, the Firm has dramatically improved employee retention and satisfaction, and Ryan associates have achieved the highest client satisfaction ratings in the history of the Firm. She also developed and led a highly successful brand strategy for building Firm recognition across the world that resulted in more than 250 international, national, state, and local awards and certifications promoting Ryan’s employee-centric work culture, commitment to world-class client service, leading-edge training and employee development programs, and more. She also leads the Firm’s community development efforts and serves as Executive Director of the Ryan Foundation, a 501(c)(3) charitable foundation focused on improving the quality of life of others in the community through active participation in charitable outreach efforts.
Ms. Emerson is a frequent speaker and panelist on topics related to change management and corporate culture. She serves on the Board of Directors for the Friends of Wednesday’s Child, and is a member of the Executive Leadership team of the American Heart Association “Go Red for Women.” She earned a Bachelor of Arts degree from Angelo State University in English, Journalism, and Education and a Master of Arts degree in Dispute Resolution and Conflict Management from Southern Methodist University.
“Delta Emerson is one of the most accomplished and progressive leaders I have ever been associated with, and her achievements have had a monumental impact on the growth and success of our Firm,” said G. Brint Ryan, Chairman and CEO of Ryan. “Delta has a soft voice that carries a lot of weight, and I am excited about the impact her leadership will have in building the world-class corporate infrastructure needed to support our continued global growth.”
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 4,700 professionals and associates serves over 29,000 clients in more than 75 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com.
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