Press Room

Ryan Releases Reimagined Version of ControlPoint™ Exemption Certificate Management Software

Press Release Oct 04, 2017

Dallas, Texas ‒ Ryan, a leading global tax services firm, today announced the release of ControlPoint™, a completely reimagined version of the Firm’s existing Exemption Certificate Management (ECM) software application for improving tax compliance and reducing audit exposure. ControlPoint™ is a robust central repository for managing and sharing purchase and/or sales exemption certificates, substantially mitigating audit exposure for missing or incomplete documentation while dramatically improving the efficiency and effectiveness of the tax department. The system provides many ways to send and receive certificates, ensuring client records are complete, and substantial savings from the elimination of unnecessary penalties and interest due to missing certificates are realized. 

“We stayed true to our pioneering design vision throughout this ambitious project by asking ourselves what the system could do for the user as opposed to the other way around, resulting in drastic simplification and instinctive user interfaces,” said Jayme Fishman, President of Ryan Software. “Our philosophy from the start was that users should not be forced to read an instruction manual to operate this important and powerful business tool, and we accomplished that and many other innovations as a result.”

The intelligent new business logic and redesigned user interface of ControlPoint™ combines unparalleled power with ease of use by focusing on the tasks users perform. For example, information is grouped by actions, and data is seeded to make the activities quick and simple. And the use of wizards ensures that the actions are performed in sequence, providing guidance to accurately complete the minimum steps required. The new version also leverages technologies that ensure consistency across browsers and allow for enhanced functionality like in-browser editing of documents and resizing of screen elements.

“Our tax specialization and awareness of the complexities of tax software have resulted in this breakthrough application that will support effortless exemption certificate management for clients struggling to comply with this critical business process,” said G. Brint Ryan, Chairman and CEO of Ryan. “We remain committed to the continued development and improvement of ControlPoint™ and all other Ryan software solutions.” 

Register here to view a live or on-demand webinar demonstrating the power and simplicity of ControlPoint™.

About Ryan

Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 4,700 professionals and associates serves over 29,000 clients in more than 75 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at


Melodie Elliott
Director, Content & Communications Marketing