DALLAS (Feb. 7, 2023) – Ryan, a leading global tax services and software provider, has been awarded the 2022 International Service Excellence Award for Customer-Centric Culture by the Customer Service Institute of America (CSIA). This is the 11th time the Firm has been recognized by this organization for its outstanding client service.
“Earning this prestigious award demonstrates our commitment to meeting our clients’ needs through our industry-leading tax services and software solutions,” said Ryan Chairman and CEO G. Brint Ryan. “Our team has done an outstanding job modernizing and streamlining the software solutions offered to clients, enabling them to reduce operational burdens and gain strategic insights for better decision-making. I am proud of our entire team for their commitment to our clients and for setting the highest standard in client service.”
The CSIA is the body delegated by the International Council of Customer Service Organizations to manage the International Service Excellence Awards. The judging criteria is aligned with the International Customer Service Standard and includes reviewing an organization’s culture, processes, procedures, training, hiring practices, and daily actions towards their customers.
“Seeing Ryan’s name consistently among the winners of the International Service Excellence Awards is a testament to their efforts in prioritizing strategies and practices that create positive experiences for their clients,” said CSIA Founder and CEO Christine Churchill. “Truly caring for your clients’ needs is critical to achieving the growth and success that Ryan has earned.”
Learn more about the 2022 International Service Excellence Award Winners here.
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 4,700 professionals and associates serves over 29,000 clients in more than 75 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com.
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