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Ryan Helps West Texas Centers Secure $6 Million in New Markets Tax Credits

Press Release Oct 15, 2020

Ryan Helps West Texas Centers Secure $6 Million in New Markets Tax CreditsBig Spring, TX (Oct. 15, 2020)Ryan, a leading global tax services and software provider, recently secured $6 million in New Markets Tax Credits (NMTC) for West Texas Centers (WTC), a not-for-profit community center that provides a wide array of mental health and intellectual and developmental disability services.

WTC serves more than 2,300 individuals throughout the predominately non-metro communities of West Texas. Because of its locations and rural healthcare circumstances in Texas, WTC had previously been unable to set aside enough funds to purchase much needed data management equipment and working capital. However, after Ryan helped WTC secure the $6 million NMTC financing, WTC will not only be able to continue providing exceptional care to its local communities but will be able to do so in facilities with newly upgraded equipment.

The NMTC benefit received by WTC will allow the center to implement a new electronic health record (EHR) system to meet community needs and improve patient engagement throughout all of its locations. Patients served by WTC will soon be able to complete health and insurance forms and assessments prior to appointments, freeing up additional time for their therapy visits, as well as decreasing costs and enhancing privacy and security. In addition, the system will assist in tracking patient prescriptions and treatment needs between various facilities to improve the continuum of care in a more safe and reliable manner.

“It has been a pleasure working with the West Texas Centers team on such an incredibly impactful project,” said Sharon Welhouse, Business Incentive and Site Selection Practice Leader and Principal of Ryan. “With NMTC financing, WTC can now confidently continue providing excellent healthcare services while knowing that their hard work and their patients are backed by quality technology; that’s an accomplishment that Ryan is honored to have helped make a reality.”

With current concerns about COVID-19 and the masking and social distancing protocols that have been established in response, it is even more critical to ensure that patients are able to get, and feel comfortable getting, the care that they need. In this respect, the addition of an EHR system also provides WTC and its patients an extra level of preventative measures by actively encouraging telehealth options and reducing potential exposure through minimizing the time patients spend in waiting rooms.

“We are very thankful to have been part of this funding opportunity,” said Shelley Smith, CEO of WTC. “The partnership with Ryan has provided West Texas Centers the ability to replace our current electronic health record with an industry-leading software solution, which will significantly improve the delivery of our services and ultimately benefit our clients. It would not have been possible without the funding from New Markets Tax Credits.”

About Ryan

Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 4,800 professionals and associates serves over 30,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at


Melodie Elliott
Director, Content and Communications Marketing